IT Solutions Delivery Manager
3 weeks ago
About Us:
DivergeIT, a leading IT consulting and managed services provider, specializes in delivering tailored technology solutions to meet clients' unique needs. We are seeking an experienced IT Project Engineer to join our dynamic team and play a crucial role in project delivery.
Job Overview:
The ideal candidate will be responsible for managing and executing various IT projects, with a focus on Microsoft 365 solutions. This role requires a strong technical background, excellent problem-solving skills, and the ability to work both independently and as part of a team.
Key Responsibilities:
- Provide project engineering support for Cisco Meraki, Microsoft Azure, Avigilon Alta, and Microsoft 365 solutions.
- Follow established procedures for project execution.
- Engage in analysis and troubleshooting to resolve client issues.
- Maintain regular customer interaction via phone, email, teams/zoom, or in-person to ensure satisfaction.
- Collaborate with peers to enhance service delivery and project outcomes.
- Utilize PowerShell and shell scripting to automate and streamline processes.
Requirements:
- Experience working on projects
- At least 5 years of IT experience
Certifications:
- MD-102: Microsoft Endpoint Administrator
- SC-400: Microsoft Information Protection Administrator
- SC-300: Microsoft Identity and Access Administrator
- Microsoft 365 Certified: Administrator Expert (MS-102)
Education:
- High School Diploma or equivalent (required)
- Bachelor's degree in Information Technology or Computer Science preferred
Preferred Skills:
- Strong understanding of Microsoft 365 architecture and services
- Proficiency in PowerShell and shell scripting
- Experience with Cisco Meraki and networking fundamentals
- Excellent communication skills, both verbal and written
- Ability to work independently and lead projects to completion
- Strong customer service orientation and interpersonal skills
Salary Range:
$120,000 - $180,000 per year, depending on experience and qualifications.
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