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Customer Service Representative

1 month ago

Bedford, Indiana, United States State Farm Insurance Full time
Customer Service Representative

At State Farm Insurance, we're looking for a Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have.

Key Responsibilities:

  • Assist customers with policy changes, renewals, and cancellations
  • Provide accurate and timely information regarding insurance products and services
  • Process policy applications and handle billing and payment inquiries
  • Collaborate with team members to ensure customer satisfaction
  • Maintain accurate customer records and update information as needed

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Knowledge of insurance products and services