Merchandise Associate
4 weeks ago
Customer Experience Specialist
At Marshalls, we're all about creating a unique shopping experience for our customers. As a Customer Experience Specialist, you'll play a key role in delivering exceptional service and ensuring our customers leave the store feeling satisfied.
Key Responsibilities:
- Engage with customers, providing personalized service and addressing their needs
- Embody our customer experience principles and philosophy, ensuring a positive and welcoming environment
- Maintain a clean and organized store environment, adhering to operational and merchandise standards
- Support and participate in store recovery, ensuring a seamless shopping experience
- Initiate and participate in safety awareness and maintain a safe environment
Requirements:
- Excellent customer service skills
- Ability to work a flexible schedule to support business needs
- Strong communication and organizational skills with attention to detail
- Capable of multi-tasking and responding to changes in direction or unexpected situations
Benefits:
- Associate discount
- EAP
- Smoking cessation
- Bereavement
- 401(k) Associate contributions
- Child care & cell phone discounts
- Pet & legal insurance
- Credit union
- Referral bonuses
Starting Pay Range: $12.00 to $12.50 per hour
At Marshalls, we're committed to creating a positive and inclusive work environment. We celebrate our differences and welcome applicants from diverse backgrounds.
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