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Insurance Business Analyst

2 months ago

Atlanta, Georgia, United States ARU Full time
Job Overview

Company Introduction

ARU, established in 2016, has swiftly become a leader in the U.S. specialty insurance sector, focusing on product innovation, underwriting, risk management, and technology.

  • In 2021, ARU joined forces with the international carrier group Accelerant Holdings.
  • Key milestones include the launch of an internal division dedicated to providing white-labeled services in product development, underwriting, and technology to carriers, along with the establishment of Agribusiness Risk Services (ARS) for claims handling.
  • ARU is on track for its fifth consecutive year of over 40% growth, distinguishing itself by generating sustainable underwriting profits.
  • ARU is a dynamic company on the rise.

Position Summary

The Operations team at ARU is expanding and is in search of a seasoned Business Analyst specializing in insurance.

The Business Analyst will serve as the main point of contact between project teams and various business divisions, responsible for gathering, analyzing, communicating, and validating requirements for enhancements to business processes and IT systems. This role will also involve providing technical insights for business challenges and opportunities, as well as suggesting viable technical solutions to help the organization meet its objectives.

What We Offer:

  • A collaborative, team-oriented environment focused on excellence.
  • A competitive compensation package, including a base salary, annual bonus, and comprehensive benefits, with fully employer-paid health insurance, generous paid time off, and a retirement plan with company matching.
  • A fully remote work opportunity, with a commitment to employee comfort and safety.
  • Join a rapidly growing, technology-driven company where your contributions are vital to our success, and where your performance can lead to recognition and advancement.

Key Responsibilities:

  • Contribute to ARU's mission of excellence, engaging actively in a culture of collaborative problem-solving.
  • View each task as a chance to learn and grow as a professional in the insurance field, while preparing for greater responsibilities within the organization.
  • Maintain a high standard of professionalism in all communications, addressing business challenges with tact and urgency.
  • Lead the transformation of high-level business and user requirements into detailed functional specifications suitable for implementation.
  • Act as the intermediary between the customer base and development teams, ensuring clear communication of requirements.
  • Conduct interviews and facilitate requirements gathering sessions with business stakeholders to document necessary business requirements for system development.
  • Draft and articulate both functional and non-functional requirements, including usability, reliability, and performance criteria.
  • Communicate effectively with business clients to identify issues and gather feedback for technology teams.
  • Develop and maintain use cases and workflow diagrams.
  • Collaborate with application developers and vendors to conceptualize system components.
  • Oversee user acceptance testing processes.
  • Utilize tools for defining requirements and documentation.
  • Serve as a Subject Matter Expert for assigned projects and processes.
  • Manage issue triage and escalation related to requirements and technical challenges.
  • Act as a Post-Launch Subject Matter Expert for both internal and external stakeholders.
  • Master the use of ARU's standardized tools and software.
  • Other duties as assigned.

Qualifications:

  • A BS/BA degree from an accredited institution, preferably in Business Administration or Information Systems.
  • Over 6 years of experience in a Business Analyst role with a focus on solution delivery, particularly within the Property and Casualty Insurance sector.
  • Familiarity with business analysis methodologies, process improvement strategies, project management, and industry-related tools.
  • Hands-on experience with Policy Administration software applications.
  • Ability to work independently with minimal oversight.
  • Proficient in modern technology, including spreadsheets, with a quick learning curve for new systems.
  • Exceptional organizational skills, attention to detail, and time management abilities.
  • Strong critical thinking and problem-solving skills, with a passion for continuous learning and self-improvement.
  • Demonstrated ability to take ownership of responsibilities and deliver results.
  • Excellent verbal and written communication skills, presenting professionally at all times.

Remote Work Requirements:

  • This is a fully remote position, requiring adherence to best practices for remote work, including a professional home office setup with reliable high-speed internet.
  • While candidates can reside anywhere in the United States, availability during Eastern or Central time business hours is essential.

About ARU's Culture:

We strive for excellence in all we do, working diligently and accurately while maintaining a sense of urgency. Our team excels in critical thinking and creative problem-solving, fostering an environment of collaborative brainstorming and respectful discourse. We embrace exploration and innovation, learning from our experiences and valuing scientific truths.

More About ARU:

Founded in 2016, ARU has emerged as a leader in specialty product development, underwriting, risk management, and technology. Utilizing scientific principles and advanced metrics, ARU maintains a profitable risk portfolio while delivering exceptional service to policyholders. We cater to a diverse network of retail producers, wholesalers, and carriers, offering traditional underwriting, loss control, and technological support.