Contact Center Representative

3 days ago


Dayton, Ohio, United States Spartan Plumbing Inc Full time
Contact Center Representative

This full-time Contact Center Representative position requires excellent communication and interpersonal skills to handle customer inquiries via phone calls.

About Our Company

Spartan Plumbing, Inc. values customer satisfaction and strives to maintain open communication throughout our service process.

Job Duties
  • Manage customer interactions via phone calls and respond to inquiries
  • Liaise between customers and sales staff to resolve customer concerns
  • Field customer questions and route phone calls efficiently
Requirements
  • Experience with computers and Microsoft Office applications
  • Strong multiskilling abilities with attention to detail and organizational skills
  • Proficiency in written and verbal communication
Compensation Package

The estimated hourly compensation for this role is $16, with opportunities to earn additional incentives. Our benefits include health insurance, a 401(k) plan, paid time off, and paid holidays.



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