Senior Global Security Operations Specialist
3 days ago
Edward Jones is seeking a highly skilled Senior Global Security Operations Center Specialist to join our team. As a key member of our Global Security Services division, you will be responsible for the operation of our 24-hour Global Physical Security Control Center.
Key Responsibilities- Manage Firm risk in responding to routine and emergency calls for service from Branch, Home-Based, and Home Office Associates.
- Engage in proactive intelligence gathering by monitoring local, national, and international news, and open-source information sites for natural disasters, civil unrest, and other critical incidents that could impact Edward Jones business and travel.
- Disseminate critical event information found to stakeholders that could affect business and travel.
- Maintain mandatory on-site global intelligence operations from the home office 24hrs., 7 days a week including all holidays.
- Collect and triage security-relevant information for dissemination to department associates and divisional leadership in Global Security Services, Facilities, Human Capital, Compliance, Business Continuity Management, Legal, and other areas as required.
- Monitor, and handle through proper procedures acknowledge, and responds to all Home Office fire security alarms, emergencies, and security access. and duress alarms.
- Monitor camera and video activity and responds by dispatching assigned security associates and/or local law enforcement to note discrepancies and out-of-the-ordinary activity.
- Operate the digital multi-campus radio system and facilitates communication to and between Security team members and other users.
- Manage calls for service, assigns work and dispatches Global Security Associates and Contract Officers.
- Responsible for making appropriate emergency notifications via radio, phone and/or the web-based emergency alert system and alerting emergency services (911).
- Conducts and documents scheduled test and inspection of all security systems.
- Effectively operate the security access control and badge software systems.
- Maintain current and accurate knowledge of emergency procedures, policies, and processes.
- Maintain knowledge and complete training of the Security Control Center Emergency Failover process.
- Accountable for submitting accurate documentation; uses correct forms, writes legibly, uses proper spelling and grammar, and submits timely, accurate, understandable, and error-free information.
- Assists with preparing dashboards and reports for trending and data analysis to keep the organization informed, improve performance, and ensure efficient use of resources.
- High School diploma or GED required.
- 5-years of relative experience (security, loss prevention, law enforcement, or emergency medical services).
- Knowledge of security dispatch operations, physical security systems, and the security field operations is required.
- Must be able to type 30 WPM.
- Proficient skills in Microsoft Office.
- Must have knowledge acquired through previous experience, certification, or specialized training in Security Systems.
At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing.
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St Louis, Missouri, United States Edward Jones Full timeJob OverviewThe Senior Global Security Operations Center Specialist is responsible for the operation of a 24-hour Global Physical Security Control Center.Key ResponsibilitiesManage Firm risk in responding to routine and emergency calls for service from Branch, Home-Based, and Home Office Associates.Engage in proactive intelligence gathering by monitoring...
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St Louis, Missouri, United States Edward Jones Full timeJob OverviewEdward Jones is seeking a highly skilled and experienced Senior Global Security Operations Center Specialist to join our team. As a key member of our Global Security Services division, you will be responsible for the operation of a 24-hour Global Physical Security Control Center.Key ResponsibilitiesManage Firm risk in responding to routine and...
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