Assistant Manager

6 days ago


Alton, Illinois, United States Pets Corner UK Ltd Full time

Assistant Manager Role

Pets Corner UK Ltd is seeking a highly motivated and experienced Assistant Manager to join our team in Bordon. As a key member of our store leadership team, you will be responsible for ensuring the highest standards of animal welfare and customer service.

Key Responsibilities:

  • Lead by example, demonstrating a hands-on approach to motivate and train the team
  • Deliver exceptional customer service at all times, going the extra mile when required
  • Process cash and card transactions, cash up and banking duties
  • Check deliveries and notify of discrepancies when applicable
  • Recommend and promote products and services to customers
  • Maintain high standards, ensuring products are fully stocked, well presented and clean with a good shelf life
  • Keep up to date with promotions and ensure shelf labels are up to date

Essential Skills:

  • Leadership and management qualities
  • Unrivalled passion for animals and their welfare
  • Confident, positive and helpful attitude
  • Strong customer focus with a desire to genuinely get to know our customers and their pets, building strong relationships
  • Strong team focus with the ability to motivate others
  • Excellent communication skills
  • Ability to confidently handle cash and card payments
  • Thirst for continued training, including product knowledge, pet welfare policies and professional development

Benefits:

  • 35% discount on accessories, 25% on food
  • Continuous training and development via our world-class in-house training programme and external courses
  • Opportunity to earn performance-related bonuses

Pets Corner UK Ltd is a family-run business with a passion for animal welfare and customer service. We offer a supportive and dynamic work environment, with opportunities for career progression and professional development. If you are a motivated and experienced individual with a passion for animals and customer service, we would love to hear from you.



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