Membership Experience Coordinator

4 days ago


Tulsa, Oklahoma, United States YMCA of Greater Tulsa Full time
Job Description: We are seeking a highly motivated and customer-focused Membership Experience Coordinator to join our team at the YMCA of Greater Tulsa. In this role, you will be responsible for ensuring a positive experience for our members by providing exceptional service and administrative support.

Estimated Salary: $22-$28 per hour.

Key Responsibilities:
  • Provide exceptional customer service to our members, responding to inquiries and resolving issues in a timely and professional manner.
  • Coordinate membership sales, billing, and account maintenance, ensuring accuracy and timeliness.
  • Project a positive image of the YMCA by adhering to our policies and procedures.
  • Deal with emergency situations as they arise, using proper training and skills.

Requirements:
  • 18 years of age
  • Excellent skills in customer service and interactions with others
  • Experience working with various computer software programs
  • Strong data entry skills
  • Current CPR/AED/First Aid/O2 Certification


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