Part-Time Leasing Consultant

4 weeks ago

State College, Pennsylvania, United States University Partners Full time
Job Title: Part-Time Leasing Consultant

University Partners is seeking a highly motivated and customer-focused Part-Time Leasing Consultant to join our team. As a Part-Time Leasing Consultant, you will be responsible for providing exceptional service to prospective residents, handling day-to-day issues with current residents, and coordinating the renewals of existing leases.

Key Responsibilities:
  • Provide excellent service to all residents, prospects, and visitors to the community.
  • Effectively lease apartments in accordance with occupancy goals.
  • Follow Fair Housing Standards in all dealings with prospects and residents.
  • Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.
  • Conduct the application review for each lease including credit and income verifications and background checks.
  • Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.
  • Ensure the condition of leased apartments prior to move-in, including a final inspection.
  • Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.
  • Complete all tasks necessary to successfully operate the leasing office.
Requirements:
  • Professional and enthusiastic demeanor resulting from sales, leasing, marketing, and customer service experience.
  • Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective residents.
  • Excellent customer service, sales, and negotiation skills.
  • Good communication and listening skills.
  • Able to speak effectively before groups of customers or employees of organization.
  • Able to read and understand lease documents.
  • Able to be an effective team player and interact well with others.
  • Organized and detail-oriented.
  • Patient, even-tempered and works well under pressure.
  • Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals.
  • Able to write routine reports and correspondence.
  • Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Able to compute rate, ratio, percentage, discounts, and pro-rations.
  • Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Effective time management skills.
  • Able to maintain confidentiality.
  • Able to follow directions from a supervisor.
  • Able to understand and follow posted work rules and procedures.
  • Able to accept constructive criticism.
  • Able to work weekends or overtime as job requires.
Education and Experience Requirements:
  • Bachelor's Degree preferred; or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Preferred Education/Experience:
  • Knowledgeable in Microsoft Word and Excel.
  • Knowledge in Entrata preferred.
Certificates, Licenses, Registrations:
  • None
Job Performance and Success Factor Requirements:
  • Cooperation, Influence, Teamwork & Business Relationships – 25%
  • Collaboration & Teamwork – 20%
  • Cooperation – 20%
  • Customer Service – 20%
  • Influence – 20%
  • Internal/External Relationships – 20%
  • Decision Making/Initiative – 25%
  • Analytical & Problem Solving – 16.67%
  • Decisive – 16.67%
  • Practical Judgment – 16.67%
  • Action-Oriented – 16.67%
  • Confidence & Risk Taking – 16.67%
  • Effort & Self Development – 16.67%
  • Job Knowledge and/or Job Specific Skills – 25%
  • Job Knowledge – 16.67%
  • Multi-Tasking – 16.67%
  • Reporting – 16.67%
  • Work Quality– 16.67%
  • Work Quantity – 16.67%
  • Creativity & Productivity – 16.67%
  • Professional/Technical/Communication Skills – 25%
  • Ethics & Values – 14.29%
  • Integrity – 14.29%
  • Perseverance& Determination – 14.29%
  • Reliability & Punctuality – 14.29%
  • Time Management – 14.29%
  • Approachability & Composure – 14.29%
  • Verbal & Written Communication – 14.29%
Working Environment and Physical Demands:
  • Office environment
  • Outdoors environment
  • Changing weather conditions
  • Loud machine/Equipment noise
  • Walking
  • Sitting
  • Standing
  • Climb or balance
  • Lifting under 10 lbs.
  • Lifting over 10 lbs.
  • Reach with hands & arms
  • Stoop, kneel, crouch or crawl
  • Talk or hear
  • Travel Outside the area

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