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Senior Office Services Associate
2 months ago
We are seeking a highly skilled and organized Senior Office Services Associate to join our team at Williams Lea LLC. As a key member of our Office Services team, you will be responsible for providing exceptional support to our clients and colleagues.
Key Responsibilities- Utilize appropriate logs for all office services work.
- Ensure that job tickets are properly filled out before beginning work.
- Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.
- Follow procedures to run jobs in proper order.
- Communicate with supervisor or client on job or deadline issues.
- Meet contracted deadlines for accepting, completing, and delivering all work.
- Troubleshoot basic equipment problems.
- Be able to lift up to 50 lbs. on a regular basis.
- Prioritize workflow.
- Perform Quality Assurance on own and work of others.
- Load machines with various paper, toner, supplies.
- Answer telephone, emails, and place service calls when needed.
- Interact with clients in person, over the phone or electronically.
- Adhere to Williams Lea policies in addition to client site policies.
- Use equipment and supplies in a cost-efficient manner.
- May train new Office Services Associates.
- Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site.
- Ability to work overtime as needed.
- Work is performed in a professional work environment.
- Professional attire required.
- Hazards include working with office machines (copiers, faxes, scanners, bindery equipment, paper cutters) and cleaning supplies and toner.
- Must be able to work standing up all or most of the time.
Key to frequency codes:
R = Rarely (less than 0.5 hours per day)
C = Continually (hours per day)
O = Occasionally (hours per day)
N/A = Not Applicable
F = Frequently (hours per day)
Physical requirements:
Sitting: R
Stationary standing: F
Walking: F
Ability to be mobile: F
Crouching: O
Kneeling/crawling: O
Stooping: O
Twisting: O
Turning/pivoting: O
Climbing: R
Balancing: R
Reaching overhead: O
Grasping: F
Keyboarding: F
Pinching: F
Pushing: F
Lifting: F
Typical weight: 5 lbs.
Maximum weight: 50 lbs.
Other physical:
Sensory requirements:
Talking in person: F
Talking on the phone: F
Hearing in person: F
Hearing on the phone: F
Other sensory:
Environmental settings:
Safety (e.g., clothing, safety equipment): N/A
Exposures (e.g., fumes, chemicals, vibrations, humidity, temperature, dust, noise, etc.): Copier Noise
Operation of heavy equipment, tools, vehicles, etc.: Paper cutter, toner, bindery equipment
Required hygiene standards (e.g., food handling, contaminated and/or sterile equipment): N/A
Other environmental:
N/A
Statement of Other DutiesThis document describes the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions.
