Sales Professional
3 weeks ago
About Lovesac
Lovesac is a company that values its employees and customers. We are committed to bringing Total Comfort to millions of homes, and we believe that our products provide peace of mind where others cannot.
Job Summary
We are seeking a Sales Associate to join our team. As a Sales Associate, you will be responsible for creating a unique experience for our customers, identifying their needs, and providing outstanding service. You will utilize our proprietary selling process to demonstrate, quote, and close sales, while also sharing your passion for the brand and product through social media outlets, hosting live demonstrations, and engaging in live chats.
Key Responsibilities
- Meet or exceed all goals and key performance indicators (KPIs).
- Utilize Lovesacs proprietary selling process to provide each customer with outstanding service.
- Represent Lovesac on social media platforms, showcasing features and benefits and the uniqueness of our product platform.
- Offer additional financing options to customers.
- Educate clients on current promotional offerings and products.
- Maintain inventory integrity and accuracy.
- Assist in the execution of promotional campaigns.
- Partner with store management to resolve customer service issues.
- Maintain store standards.
- Maintain a calm demeanor and manage issues professionally.
- Act with integrity and trust.
Qualifications
- Minimum of 1-2 years of related sales experience.
- Results-driven and able to meet or exceed KPIs and goals.
- Self-motivated and driven to sell.
- Proven time management skills and ability to adapt to a changing business environment.
- Able to prioritize responsibilities with the appropriate level of urgency.
- Ability to manage multiple projects simultaneously while meeting deadlines.
- Superior communication skills, including verbal, written, and interpersonal skills.
- Able to communicate in a positive and professional manner at all times.
- Demonstrates strong analytical and problem-solving skills.
- Maintains the highest level of customer service.
- Ability to work collaboratively with fellow employees.
- Proficiency in utilizing Microsoft Office, including iPad, laptop, and POS systems.
About the Company
Lovesac is committed to working and succeeding by incorporating our Guiding Principles into every aspect of our business. We value our employees and customers, and we believe in providing a unique experience for our customers. If you are a motivated and driven individual who is passionate about sales and customer service, we encourage you to apply for this exciting opportunity.
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