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Fiber Installation Specialist

2 months ago

West Chicago, Illinois, United States Metronet Full time

Job Summary:

Metronet is seeking a skilled Fiber Installation Specialist to join our team. As a Fiber Installation Specialist, you will be responsible for installing and troubleshooting high-speed internet services, phone, and TV for residential and business customers.

Key Responsibilities:

  • Install and troubleshoot all Metronet services from the terminal to Customer Premise Equipment (CPE).
  • Provide in-depth customer education on all Metronet products and services.
  • Earn commissions by explaining Metronet services and products to all customers.
  • Ability to be professional with customers and fellow associates.
  • Meet key performance metrics.
  • Physical ability to work in various conditions, including working in attics, crawl spaces, and in adverse weather conditions.
  • Physical ability to work from a kneeling or standing position for long periods.
  • Physical ability to climb ladders with proper equipment up to 25 feet (safety belt, safety strap, hard hat, and other equipment as needed).
  • Able to lift and carry loads of up to 75lbs including ladder.
  • Ability to work with basic hand tools and other specialized equipment with training.
  • Operate and maintain company vehicle/equipment safely and professionally.
  • Perform on-call rotation duties after regular business hours.
  • Available to work overtime when deemed necessary, including holidays and weekends.
  • Available to travel for training or as needed.
  • Ability to work other duties as assigned.

Requirements:

  • High school diploma.
  • Valid driver's license/satisfactory driving record.
  • Willingness to work as a team and independently.