Parking Operations Manager
1 month ago
As a Parking Operations Manager at Diamond Parking, you will be responsible for overseeing the daily operations of assigned parking stations and facilities. Your primary goal will be to ensure that all locations meet the terms and conditions of their respective contracts.
Key Responsibilities:
- Provide exceptional customer service and maintain a professional relationship with all stakeholders.
- Train and supervise associates to ensure they are equipped to handle customer inquiries and provide excellent service.
- Conduct regular audits to ensure revenue collection procedures are being followed and revenue is accurately accounted for.
- Ensure all locations meet OSHA and safety standards, and comply with company safety procedures.
- Develop and implement strategies to maximize profitability at assigned locations.
- Manage expenses and cash flow, minimizing losses at each location.
- Nurture client relationships by establishing and maintaining consistent communication with landlords and property managers.
- Provide own transportation and maintain a clean, neat, professional appearance at all times.
Requirements:
- Associates degree or equivalent experience in a related field.
- Three or more years of experience in parking operations or a related field.
- Excellent communication and leadership skills.
- Ability to read, write, and comprehend instructions, correspondence, and memos.
- Computer literacy, particularly with the Microsoft Office Suite.
Work Environment:
The work environment is fast-paced and dynamic, with frequent exposure to wet and/or humid conditions, fumes, or airborne particles, and outside weather conditions.
Physical Demands:
The physical demands of this role include standing, walking, and running, with occasional lifting and/or moving up to 25 pounds.
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