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Customer Support Specialist

2 months ago

Centralia, Illinois, United States Domino's Franchise Full time
Job Description

About the Role:

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our valued customers.

Key Responsibilities:

  • Provide prompt and courteous service to customers, responding to their inquiries and resolving any issues in a professional and timely manner.
  • Operate all equipment and systems necessary to perform job duties, including cash registers, credit card machines, and inventory management software.
  • Stock ingredients and supplies, and maintain a clean and organized store environment.
  • Prepare and serve food and beverages, and handle customer transactions accurately and efficiently.
  • Process telephone orders and walk-in customers, and maintain a high level of customer satisfaction.
  • Perform mathematical calculations accurately and quickly, and handle cash and credit transactions with precision.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to lift up to 50 pounds and stand for long periods of time.

What We Offer:

As a Customer Service Representative with Domino's Franchise, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and support to our valued customers. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.