Receptionist - State Farm Agent Team Member
1 week ago
Brad Van Meter - State Farm Agent is seeking a dedicated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member. As a key point of contact for our clients, you will provide timely and accurate information while ensuring a positive customer experience.
Key Responsibilities- Customer Service: Respond promptly to customer inquiries via phone, email, and live chat, providing information about insurance policies, coverage details, and claims processes.
- Policy Support: Assist clients with policy changes, updates, and renewals, investigating and resolving customer issues or concerns with empathy and professionalism.
- Team Collaboration: Collaborate with other departments to ensure comprehensive customer support, maintaining accurate and up-to-date customer records.
- Competitive Compensation: Hourly pay plus commission/bonus, providing opportunities for growth and advancement within the agency.
- Work-Life Balance: Flexible hours and paid time off (vacation and personal/sick days) to maintain a healthy work-life balance.
- Professional Development: Opportunities for growth and advancement within the agency, with a focus on ongoing development and training.
- Customer Focus: Interest in marketing products and services based on customer needs, with excellent communication skills - written, verbal, and listening.
- Team Player: Ability to work in a team environment, with a proactive approach to problem-solving and a detail-oriented mindset.
Please review our website below, and if you think our office is a good fit, we want to hear from you. Brad Van Meter State Farm Agency is an equal opportunity employer and encourages applications from individuals of all backgrounds.
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