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Shift Manager

2 months ago

Odenton, Maryland, United States Five Guys Full time

Job Summary:

As a Shift Manager at Five Guys, you will be responsible for leading a team of restaurant staff and ensuring the smooth operation of the restaurant during your shift. This includes managing inventory, maintaining high standards of customer service, and ensuring compliance with company policies and procedures.

Key Responsibilities:

  • Lead a team of restaurant staff to achieve sales and customer satisfaction goals
  • Manage inventory and supplies to ensure efficient operations
  • Maintain high standards of customer service and ensure a positive dining experience
  • Ensure compliance with company policies and procedures, including health and safety regulations
  • Perform administrative tasks, such as scheduling and payroll
  • Collaborate with other shift managers and restaurant staff to achieve team goals

Requirements:

  • 1-2 years of supervisory experience in a food service or retail environment
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of inventory management and supply chain logistics
  • Ability to maintain high standards of customer service and ensure a positive dining experience

What We Offer:

  • Competitive base pay and excellent potential bonus
  • Real work/life hours of operation
  • Comprehensive and customizable benefits, including medical, dental, vision, and pet insurance
  • Real career growth opportunities with plans to open new locations across North America
  • Secret Shopper bonus plan in addition to base pay

Five Guys Core Convictions:

  • Remain Humble - It means you're never above having to do the dishes.
  • Exceed Expectations - Consistently give them more than they asked for.
  • Always Do The Right Thing - Let your conscience be your guide and your grit.
  • Leading By Example - Show them what it looks like to be a great leader.