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Patient Care Specialist

1 month ago


Scranton, Pennsylvania, United States Jushi Full time
Job Summary

We are seeking a highly skilled Patient Care Consultant to join our team at Jushi. As a Patient Care Consultant, you will be responsible for delivering exceptional customer service and providing a unique shopping experience that drives sales results.

Key Responsibilities:

  • Provide outstanding customer service to patrons by answering questions and addressing concerns
  • Lead tours of the sales floor and make product recommendations based on ongoing research
  • Retain comprehensive knowledge of patient and member benefits, discounts, and promotions
  • Abide by product handling procedures and maintain a clean and organized store environment
  • Operate cash registers and computer-based POS systems
  • Work as part of a team to ensure sales, guest satisfaction, and compliance goals are met

Requirements:

  • High School diploma or equivalent required; Associate or Bachelor's degree preferred
  • Minimum 2 years of customer service experience in retail
  • Excellent computer, mathematical, language, and reasoning skills
  • Bilingual in Spanish preferred
  • Excellent multi-tasking skills and ability to work in a fast-paced environment

What We Offer:

We offer a comprehensive benefits package, including medical, dental, vision, life insurance, and 401(k) matching. Our team members also enjoy flexible scheduling, paid time off, and opportunities for professional growth and development.