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Receptionist - State Farm Agent Team Member

2 months ago


Cleveland, Ohio, United States Lamar McKenzie - State Farm Agent Full time
ROLE DESCRIPTION:

Lamar McKenzie-State Farm Agent is seeking a highly motivated and customer-focused professional to join their dynamic team as a Receptionist - State Farm Agent Team Member.

We are looking for an individual who is passionate about delivering exceptional customer experiences and is eager to grow with our business.

As a key member of our team, you will be responsible for providing prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

You will also maintain a strong work ethic with a total commitment to success each and every day.

RESPONSIBILITIES:
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
  • Maintain accurate and up-to-date records, ensuring seamless communication with customers and team members.
  • Collaborate with the team to achieve sales and customer service goals, driving business growth and success.
  • Stay up-to-date on product knowledge, industry trends, and regulatory requirements to provide informed and expert advice to customers.
QUALIFICATIONS:
  • Dedicated to delivering exceptional customer service and building strong relationships with customers.
  • Excellent communication and interpersonal skills, with the ability to effectively relate to customers and team members.
  • Proactive problem-solving skills, with the ability to think critically and resolve issues efficiently.
BENEFITS:
  • Competitive hourly pay plus commission/bonus opportunities.
  • Opportunities for growth and advancement within the agency.
  • Paid time off (vacation and personal/sick days).
  • Valuable career-building experience and training.
COMPENSATION:

$15.00 per hour.

We are an established, growth-oriented agency with a team of highly motivated individuals who are passionate about delivering exceptional customer experiences and driving business growth.

We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers.

If you are a motivated and customer-focused professional who is eager to grow with our business, we encourage you to apply.

About Our Agency

Lamar McKenzie-State Farm Agent is a proud member of the State Farm family, dedicated to helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.

We offer a wide range of insurance and financial services, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.

Our office is located in Cleveland, TN, and we are open 8:00 AM to 5:00 PM (M-F).

We are proud to have received numerous awards, including President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Crystal Excellence Award, Silver Scroll, Golden Triangle, and Bronze Tablet.

We currently have 8 team members at our agency, and we are committed to providing a supportive and inclusive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates.

Additional languages spoken: Spanish.

Apply now and let us put you on the path to success.