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Customer Service Representative

2 months ago

Totowa, New Jersey, United States Bob's Discount Furniture Full time
Position Overview

As a Retail Office Associate, you will play a crucial role in ensuring customer satisfaction through effective order management and support.

Key Responsibilities
  • Order Management: Accurately input customer orders into the system, ensuring completeness and precision.
  • Payment Processing: Handle payments and direct them to the appropriate accounts.
  • Customer Interaction: Respond to incoming calls and address customer inquiries promptly and courteously.
  • Delivery Coordination: Schedule deliveries that align with customer preferences and convenience.
Qualifications

The ideal candidate will possess strong communication skills and a commitment to providing exceptional support in a retail environment.