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Pharmacy Assistant
2 months ago
We are seeking a highly motivated and detail-oriented Pharmacy Intern to join our team at Walgreens. As a Pharmacy Intern, you will have the opportunity to work in a fast-paced retail environment and gain valuable experience in the field of pharmacy.
Key Responsibilities- Customer Service
- Engage with customers and patients by greeting them and offering assistance with products and services.
- Resolve customer issues and answer questions to ensure a positive customer experience.
- Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience.
- Operations
- Assist in the practice of pharmacy, in accordance with state, federal, and company policy.
- Review and comply with the Walgreen Co. Pharmacy Code of Conduct.
- Perform duties as assigned and supervised by the pharmacist in accordance with Walgreens standard operating procedures for entering, third party processing, filling, and dispensing prescriptions.
- Assist pharmacists and other healthcare providers in delivering patient care and services that are within the state scope of practice for pharmacy interns, including patient counseling and other health services.
- Immediately report prescription errors to pharmacist on duty and adhere to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adhere to the Walgreen Co. policy regarding Good Faith Dispensing.
- Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.
- Handle telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Assist and support Pharmacy Department on inventory management activities, such as ordering, unpacking, checking and storing shipment of pharmaceuticals.
- Maintain knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- Assist with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
- Comply with all company policies and procedures; maintain respectful relationships with coworkers.
- Training and Personal Development
- Complete required training.
- Maintain knowledge and skill in healthcare and pharmacy, including latest news and developments.
- Must be enrolled in a school of Pharmacy program.
- Must be fluent in reading, writing, and speaking English.
- Requires willingness to work flexible schedule, including evening and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so you can fill prescriptions accurately, including counting, measuring and weighing.
