Retail Department Manager

1 week ago


Mashantucket, Connecticut, United States Great Wolf Resorts Full time

About Great Wolf Resorts:

We are a dynamic and fast-paced resort company that values excellence in customer service, quality, and safety.

Our retail department plays a crucial role in enhancing the guest experience by offering a wide range of products that cater to their needs and preferences.

Job Summary:

The Retail Department Manager is responsible for overseeing all aspects of the retail department, including merchandising, sales, staff management, and operational efficiency.

Key Responsibilities:

  • Develop and implement strategic plans to increase revenue, improve profitability, and enhance the overall shopping experience.
  • Manage and train a team of retail associates to ensure excellent customer service and efficient operations.
  • Oversee inventory management, purchasing, and logistics to maintain optimal stock levels and minimize waste.
  • Analyze sales data and market trends to inform merchandising decisions and optimize product offerings.
  • Ensure compliance with company policies, procedures, and regulatory requirements.

Requirements:

  • Bachelor's degree in Business Administration, Marketing, or related field.
  • A minimum of 3 years of experience in retail management, preferably in a resort or hospitality setting.
  • Proven track record of achieving sales growth, improving operational efficiency, and developing high-performing teams.
  • Excellent communication, leadership, and problem-solving skills.
  • Familiarity with Microsoft Office Suite, particularly Excel, Word, and PowerPoint.

Estimated Salary: $60,000 - $80,000 per year, depending on experience and qualifications.

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.



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