Workday Integrations Specialist
3 weeks ago
KPMG Advisory practice is currently experiencing rapid growth, driven by increasing client demand. To thrive in this dynamic environment, our professionals must be adaptable and collaborative. At KPMG, our people are our top priority, and we offer a wealth of learning and career development opportunities, a world-class training facility, and leading market tools to support their growth.
We are seeking a Workday Integrations, Senior Specialist to join our Managed Services practice. This role will involve executing day-to-day activities for Workday managed services engagements, including enhancement and optimization initiatives, break/fix support, release management, new feature deployments, process improvement, and road mapping activities.
Responsibilities:- Execute Workday managed services engagements, including enhancement and optimization initiatives, break/fix support, release management, new feature deployments, process improvement, and road mapping activities.
- Ensure client satisfaction and timely delivery, collaborating with clients to strategize and drive goals forward.
- Support cross-functional teams to resolve issues and deliver solutions, leading the analysis, design, configuration, and delivery of the Workday solution.
- Coordinate work handoffs with offshore teams, including traceability of client updates and work in progress, and act as a point of contact for clients to discuss support needs during US business hours.
- Serve as a functional subject matter expert during sales and proposal activities, assessing tenant to identify optimization opportunities for clients to realize value out of Workday investment.
- Mentor and upskill junior resources both onshore and offshore.
- Minimum two years of recent client-facing experience in Workday Integrations, including support of Workday clients for a managed services organization and/or participation in at least one full-scale implementation of Workday Integrations.
- Bachelor's degree from an accredited college/university; MBA or MIS from an accredited college/university is preferred.
- Required Workday certification/skills in Workday Integrations, Studio, and XML/XSL; any candidate hired by KPMG into this position without the aforementioned certification will be required to secure them within three months from commencement of employment.
- Understanding of ITIL framework, ITSM, and service desk management.
- Strong verbal and written communication skills.
- Understanding of process reengineering, designing, and implementing business performance management enhancements, including process workflow, approvals, and reporting.
- Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
KPMG complies with all local/state regulations regarding displaying salary ranges. The firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle.
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