Customer Service Representative

4 weeks ago


Charleston, West Virginia, United States Park And Grove Full time
Job Summary

Park & Grove is seeking a dynamic and reliable Support Staff member to join our team. As a key contributor to our restaurant's success, you will play a vital role in ensuring an exceptional guest experience.

Responsibilities

* Greet and seat guests within our booking system, Resy
* Maintain service standards
* Refill water pitchers
* Polish silverware and glassware
* Run food to the proper tables
* Bus tables between courses and reset them for the next turn
* Fill guests' water glasses
* Assist servers with various tasks

Qualifications

* Strong communication skills, both verbal and non-verbal
* Punctuality and time management skills
* Customer service and people skills
* Organizational skills
* Outgoing and enthusiastic personality
* Ability to remain calm, friendly, and professional under pressure

Benefits

* Fun work environment
* Free parking
* Employee discount
* Competitive pay

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