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Pharmacist (HR) - Create Exceptional Customer Experiences

1 month ago

Carbondale, Colorado, United States Kroger Full time
Job Summary

We are seeking a highly skilled and experienced Pharmacist to join our team as a Pharmacy Manager. As a key member of our pharmacy team, you will be responsible for creating exceptional customer experiences, delivering outstanding results, and inspiring associates to deliver excellent service.

Key Responsibilities
  • Fulfill customers' prescription needs with accuracy and efficiency
  • Administer vaccines as needed and provide patient counseling and pharmaceutical care
  • Ensure pharmacies comply with all local, state, and federal laws, including HIPAA
  • Maintain a professional image through personal appearance, conduct, and attitude
  • Achieve a thorough knowledge of the trade area, its customers, and its competition
  • Create a positive pharmacy department image through strong service, friendliness, and cooperativeness
  • Monitor stock replenishment, inventory levels, policies/procedures, record keeping, security, sanitation, scheduling, proper operation of all equipment, pricing, planograms, returns, budgets, reports to management, and product recalls per company policy
  • Maintain proper records, inventory, and security on all scheduled drugs (i.e., controlled substances-narcotics)
  • Follow procedures for handling pharmacy products from authorized sources
  • Ensure all accuracy tools, including the accuracy scanner and 24-hour post-dispensing audit report, are utilized appropriately
  • Establish/maintain all record-keeping practices necessary for legal compliance, company policies, accounting policies, and other requested reports
  • Maintain a clean, neat work area, including work counters, shelves, floors, and the customer counter to present a professional, sanitary, organized image to customers
  • Ensure all product returns are handled in a timely fashion and per company policy
  • Maintain all equipment (e.g., computers, printers, accuracy scanners, and cash registers) to ensure it remains in working condition
  • Maintain and organize all policy manuals, reference books, state laws, and required equipment and verify that all staff is knowledgeable of their use
  • Maintain proper signage (e.g., store hours, counseling sign, services signs, pharmacists' photographs and names, and all other signs requested) in all areas necessary
  • Make a strong and continuous effort to broaden personal knowledge and pharmacy skills
  • Ability to work cooperatively in a high-paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational, and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary to resolve customer and business issues
  • Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults
  • Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
  • Bachelor's Degree in Pharmacy
  • Current state pharmacist licensure in good standing
  • Effective oral/written communication skills
  • Knowledge of basic math (counting, addition, and subtraction)
  • Ability to handle stressful situations
About Us

King Soopers, a part of the Kroger family of companies, is a leading grocery retailer in Colorado and Wyoming. We are committed to feeding the human spirit by providing exceptional customer experiences, supporting our communities, and fostering a positive work environment.

We offer a comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and tuition assistance. Our associates also enjoy access to our Employee Assistance Program, which provides mental and emotional support resources.

Join our team and become a part of a company that values diversity, equity, and inclusion. Apply now to become a valued member of our team and help us create a welcoming and engaging environment for our customers and associates.