Auto Service Consultant

3 days ago


Park Rapids, Minnesota, United States Motor Works Auto Full time
Job Title:

We are seeking an experienced Automotive Repair Coordinator to join our team at Motor Works Auto in Park Rapids, MN. The ideal candidate will have a strong background in customer service and the ability to oversee technicians as they work on customer vehicles.

About the Role:

The successful candidate will be responsible for meeting with customers to determine their vehicle repair needs, tracking time management, efficiency, parts ordering, and job completion times. Additionally, they will update customers frequently on the progress of their vehicle repairs.

Responsibilities:
  • Meet with customers to understand their vehicle repair requirements
  • Oversee technicians working on customer vehicles, ensuring timely completion and quality of work
  • Update customers regularly on the status of their vehicle repairs
  • Identify opportunities to increase profitability through sales and retail promotions
  • Participate in quality control processes and document standard operating procedures
Requirements:
  • 1+ year of experience in automotive repair coordination
  • Customer service, problem-solving, and leadership skills
  • Ability to work effectively in a fast-paced environment
What We Offer:

$50,000 - $80,000 per year, comprehensive medical, dental, and vision insurance, 401(k) plan with company match, paid vacation, and competitive compensation package.



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