Sales Coordinator
1 week ago
Total Management Systems is seeking a highly motivated and organized Sales Coordinator to join our team.
The Sales Coordinator will play a pivotal role in supporting the Sales Manager and providing exceptional service to our guests. This is a great opportunity for someone with previous front desk experience interested in advancing a career in Sales & Marketing.
Responsibilities:
- Assist with completing daily/weekly/monthly reports and analyzing sales data to identify trends and opportunities.
- Respond to guest inquiries and provide accurate information about our hotel and services.
- Compose and distribute reports, contracts, and other documents as needed.
- Liaise between sales and department heads to ensure seamless service to clients and groups.
- Follow up with past clients to ensure guest satisfaction and identify opportunities for improvement.
- Coordinate with the Director of Sales to ensure all deadlines are met and goals are achieved.
- Respond to incoming guest inquiries in a timely fashion and provide excellent customer service.
- Work closely with the front desk to ensure accuracy of reservations, groups, and events.
- Other duties as assigned.
Qualifications:
Previous hotel front desk/reservations experience and a high school diploma or equivalent.
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