Sales Coordinator

1 week ago


Albuquerque, New Mexico, United States Total Management Systems Full time
Job Description

Total Management Systems is seeking a highly motivated and organized Sales Coordinator to join our team.

The Sales Coordinator will play a pivotal role in supporting the Sales Manager and providing exceptional service to our guests. This is a great opportunity for someone with previous front desk experience interested in advancing a career in Sales & Marketing.

Responsibilities:

  • Assist with completing daily/weekly/monthly reports and analyzing sales data to identify trends and opportunities.
  • Respond to guest inquiries and provide accurate information about our hotel and services.
  • Compose and distribute reports, contracts, and other documents as needed.
  • Liaise between sales and department heads to ensure seamless service to clients and groups.
  • Follow up with past clients to ensure guest satisfaction and identify opportunities for improvement.
  • Coordinate with the Director of Sales to ensure all deadlines are met and goals are achieved.
  • Respond to incoming guest inquiries in a timely fashion and provide excellent customer service.
  • Work closely with the front desk to ensure accuracy of reservations, groups, and events.
  • Other duties as assigned.

Qualifications:

Previous hotel front desk/reservations experience and a high school diploma or equivalent.



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