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Auto Repair Shop Manager

4 weeks ago


Ocala, Florida, United States Tuffy Auto Service Center of Ocala Full time
Job Summary

We are seeking a highly skilled Service Writer and Store Manager to oversee and coordinate the activities of our auto technicians team.

Key Responsibilities:

  • Ensure seamless shop operations, including opening and closing procedures.
  • Provide exceptional customer service, addressing customer inquiries and concerns.
  • Collaborate with technicians to write and sell service orders based on their assessments.
  • Analyze monthly results and trends to inform business forecasting and decision-making.
  • Effectively resolve escalated customer complaints in a professional and timely manner.

Requirements:

  • Proven experience in automotive maintenance and repair shops.
  • Ability to thrive in a fast-paced environment with multiple priorities.
  • Excellent written and verbal communication skills.
  • Strong leadership and team management skills.

About Us:

Tuffy Auto Service Center is a family-owned and operated national franchise with a strong commitment to providing exceptional auto repair and maintenance services to our customers. We pride ourselves on our supportive atmosphere and dedication to fairness and honesty in all our interactions.