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Auto Repair Shop Manager
4 weeks ago
We are seeking a highly skilled Service Writer and Store Manager to oversee and coordinate the activities of our auto technicians team.
Key Responsibilities:
- Ensure seamless shop operations, including opening and closing procedures.
- Provide exceptional customer service, addressing customer inquiries and concerns.
- Collaborate with technicians to write and sell service orders based on their assessments.
- Analyze monthly results and trends to inform business forecasting and decision-making.
- Effectively resolve escalated customer complaints in a professional and timely manner.
Requirements:
- Proven experience in automotive maintenance and repair shops.
- Ability to thrive in a fast-paced environment with multiple priorities.
- Excellent written and verbal communication skills.
- Strong leadership and team management skills.
About Us:
Tuffy Auto Service Center is a family-owned and operated national franchise with a strong commitment to providing exceptional auto repair and maintenance services to our customers. We pride ourselves on our supportive atmosphere and dedication to fairness and honesty in all our interactions.
