Patient Accounts Specialist

4 weeks ago


Lawrenceville, Georgia, United States All Markets Full time

Job Summary

We are seeking a highly skilled Patient Accounts Representative to join our team at All Markets. As a key member of our revenue cycle team, you will be responsible for collecting surgery benefits, managing pre-payment plans, and ensuring accurate and timely charge capture for ambulatory and hospital-based services.

Key Responsibilities

  • Obtain surgery benefits and collect financial obligations prior to surgery.
  • Manage pre-payment plans to include collecting, posting, and assigning money.
  • Responsible for accurate and timely charge capture for ambulatory and hospital-based services.
  • Denials follow up on surgery charges. Identify and communicate A/R denial trends to AR Manager.
  • Timely follow up and communication of monthly surgery reports.
  • Research and resolve Insurance overpayments and patient refunds.
  • Answer billing and payment-related questions.

Requirements

  • Minimum of two years' experience working in all areas of collections in a physician practice.
  • Knowledge of medical terminology, ICD 10, and CPT codes.
  • Detail-oriented and ability to multi-task in a fast-paced environment.
  • Strong knowledge of Microsoft Office applications and payer websites.
  • Athena experience is preferred.
  • Excellent written and oral communication skills as customer service is a major focus at All Markets.

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