Patient Accounts Specialist
4 weeks ago
Job Summary
We are seeking a highly skilled Patient Accounts Representative to join our team at All Markets. As a key member of our revenue cycle team, you will be responsible for collecting surgery benefits, managing pre-payment plans, and ensuring accurate and timely charge capture for ambulatory and hospital-based services.
Key Responsibilities
- Obtain surgery benefits and collect financial obligations prior to surgery.
- Manage pre-payment plans to include collecting, posting, and assigning money.
- Responsible for accurate and timely charge capture for ambulatory and hospital-based services.
- Denials follow up on surgery charges. Identify and communicate A/R denial trends to AR Manager.
- Timely follow up and communication of monthly surgery reports.
- Research and resolve Insurance overpayments and patient refunds.
- Answer billing and payment-related questions.
Requirements
- Minimum of two years' experience working in all areas of collections in a physician practice.
- Knowledge of medical terminology, ICD 10, and CPT codes.
- Detail-oriented and ability to multi-task in a fast-paced environment.
- Strong knowledge of Microsoft Office applications and payer websites.
- Athena experience is preferred.
- Excellent written and oral communication skills as customer service is a major focus at All Markets.
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