IT Network Security Specialist
19 hours ago
**Job Title:** IT Network Security Specialist
Company OverviewSTN Incorporated is an equal opportunity IT Solution Provider based in Pleasanton, CA.
We offer a high-growth environment with excellent compensation and eligibility for our 401(k), health/dental insurance, and more.
Salary & BenefitsThe estimated salary for this position is $80,000 - $110,000 per year, depending on experience.
We offer a comprehensive benefits package, including health/dental insurance, 401(k) matching, and paid time off.
Job DescriptionThis role will provide second-tier support for Managed Services Clients and implement designs produced by the senior engineering team.
Solutions built in this role may encompass multiple technology disciplines and tools.
- Implement customer designs, working with Senior Engineers to understand design and address any questions before starting delivery.
- Document and track progress during implementation, providing concise and completed diagrams and other relevant documentation upon completion.
- Support Tier 1 and Managed Services Clients, addressing customer issues, providing guidance to Tier 1, and documenting resolutions to provide a knowledge base for other engineers.
The ideal candidate will have at least four years of experience in troubleshooting and resolving advanced production networking issues.
A bachelor's degree in a technology discipline or equivalent work experience is required.
Candidates should possess excellent written communication skills, intuition regarding customer service, and strong analytical and problem-solving skills.
We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.
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