Global Network Infrastructure Specialist

4 days ago


Pleasanton, California, United States Roche Holdings Inc. Full time

About the Role

The Global Network Infrastructure Specialist will be based in Pleasanton, CA and will play a key role in the Connectivity Product Line's integrated network services.

Work closely with Product Managers and Product Owners to deliver value to stakeholders through problem-solving and hands-on technical skills.

Ensure service runs in compliance with service metrics relevant to the consumer and engage partners to understand provisioning and capacity demands.

Responsibilities:

  • Work with customers of Integrated Informatics products.
  • Collaborate with internal parties and external providers for projects, escalations, and resolutions of problems.
  • Develop and implement solutions based on engineering standards.
  • Provide consultancy for requests for change.
  • Build and maintain up-to-date documentation of network operations and procedures.
  • Ensure network infrastructure is configured, supervised, and maintained according to global standards and procedures within service level agreements.

Requirements:

  • Bachelor in Computer Science, Engineering or equivalent discipline with 5-8 years of experience in supporting and implementing complex data networks (LAN, WLAN).
  • Excellent communication skills and experience in handling external vendors, telecom carriers, and service providers.
  • Solid grasp of end-to-end network architecture and experience in routing and switching theories and protocols (TCP/IP, BGP, OSPF).
  • Experience with Cisco Wireless Network Design, troubleshooting, implementation, and optimization.

Estimated Salary Range: $120,000 - $210,000 per year.



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