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Client Relations Specialist

2 months ago

Northfield, Minnesota, United States FIELDS BMW NORTHFIELD Full time

Are you enthusiastic about providing exceptional service and support to customers? If you possess a friendly demeanor and a strong commitment to customer satisfaction, we have an opportunity for you in our customer service department.

FIELDS BMW NORTHFIELD values its employees as the cornerstone of our success. We foster a culture of respect and recognition for every team member's contributions.

WHAT WE PROVIDE:

  • Comprehensive Medical Coverage
  • Dental Insurance
  • Vision Benefits
  • Short- and Long-Term Disability Insurance
  • Basic Life Insurance at no cost
  • 401(k) Retirement Plan
  • Competitive Salary Structure
  • Opportunities for Professional Growth
  • Employee Vehicle Purchase Programs
  • Family-Owned Business Environment
  • Health and Wellness Initiatives
  • Discounts on Various Products and Services

KEY RESPONSIBILITIES:

  • Welcome and assist customers in a courteous manner, both in-person and via phone
  • Process payments, invoices, and perform various administrative tasks
  • Provide accurate information to callers with general inquiries
  • Address customer complaints with professionalism and composure
  • Support general administrative functions including mailing, scanning, faxing, and copying
  • Manage office supply inventory for the designated location

QUALIFICATIONS:

  • Strong communication and organizational abilities
  • Proficiency in Microsoft Office Suite
  • Capability to interact effectively with customers, vendors, and colleagues while managing multiple responsibilities
  • Willingness to undergo a drug screening and background investigation

Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM