Warehouse Operations Manager

3 weeks ago


Baltimore, Maryland, United States Mattel, Inc Subsidiaries Full time
Job Summary:

The Warehouse Supervisor is responsible for coordinating, directing, and supervising warehouse employees to meet or exceed efficiency, quality, and safety goals in the Direct to Consumer department. This role requires strong leadership skills, the ability to handle multiple tasks simultaneously, and a focus on meeting Mattel and customer requirements and deadlines.

Key Responsibilities:

Supervise, direct, and guide warehouse leads and employees to ensure efficient workflow and high-quality results.
Coordinate and manage work flow for assigned employees, utilizing mainframe systems, database applications, and spreadsheets to set plans for staffing and workflow timing.
Ensure loads are completed and loaded accurately and in a timely manner, meeting organizational labor efficiency goals.
Facilitate training to ensure staff members understand and utilize procedures that lead to maximized productivity, accuracy, and safety.
Ensure employees comply with Mattel policies, procedures, guidelines, and practices, and work with HR and other Management staff to resolve employee relations issues.

Requirements:

3-5 years of experience leading in an ecommerce environment.
Bilingual in English and Spanish, not required but beneficial.
WMS experience.
Strong leadership and communication skills, with the ability to handle multiple tasks simultaneously and meet deadlines.
Ability to analyze and interpret reports, graphs, and other data, and make informed decisions.

What We Offer:

Mattel is a purpose-driven company that empowers the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose by employing the following behaviors:

We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts, and working closely together always brings better results.
We innovate: At Mattel, we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact.
We execute: We are a performance-driven company that strives for excellence and is focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

About Mattel:

Mattel is a leading global toy company and owner of one of the strongest catalogs of children's and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain, and develop children through play. Our offerings include film and television content, gaming, music, and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world's leading retail and ecommerce companies.

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