Warehouse Operations Manager
3 weeks ago
***About Johnson Controls***
A Leader in Innovative Solutions
Johnson Controls is a company that prioritizes innovation, sustainability, and employee well-being. With a global presence and a commitment to excellence, we strive to reimagine the performance of buildings to serve people, places, and the planet.
As a Warehouse Operations Manager, you will be an integral part of our management team, responsible for overseeing the day-to-day activities in the order fulfillment, receiving, material handling, and packaging areas at the Baltimore Parts Center.
Job Summary
We are seeking an experienced and results-driven Warehouse Operations Manager to supervise and monitor the performance of up to 40 warehouse associates. The successful candidate will be responsible for supporting achievement of warehouse metrics, driving continuous improvement actions, and ensuring that operations are on an accurate and timely schedule.
Key Responsibilities
- Supervise and monitor the performance of up to 40 warehouse associates.
- Support achievement of warehouse metrics by supervising all activities related to order fulfillment, including picking, packing, and shipping.
- Drive continuous improvement actions month-over-month in the warehouse and support all quality metrics.
- Ensure that operations are on an accurate and timely schedule and performed to proper specifications.
- Supervise all activities related to parts packing, including pre-packing, crating, and kitting.
- Ensure all parts are packed and labeled.
- Supervise Receiving/Inspection processing, including customer and warranty returns.
- Coordinate the unloading and movement of materials.
- Train, mentor, and supervise the performance of all warehouse associates and temporary associates.
- Supervise and track attendance.
- Maintain effective working relationships and communications with all departments.
- Collaboratively support warehouse initiatives with inclusive strategizing with your team.
- Lead by example to promote employee engagement and teamwork.
- Ensure that warehouse employees are following Johnson Controls Safety Rules and OSHA regulations.
- Work with Safety Coordinator and Warehouse Manager to improve safety.
- Assist the warehouse management team with coordinating weekly cycle counting activities.
- Assist outside departments with resolving issues or potential issues that are related to the warehouse.
- Ensure packaging and shipping supplies are ordered as needed.
Requirements
- Bachelor's Degree in Operations Management, Logistics, or related field is preferred and 1-year minimum experience, or associate degree and 6 years minimum experience, or equivalent combination of education and experience in warehousing, distribution, or manufacturing is preferred.
- Highly effective communication and leadership skills.
- Candidate must be well organized and capable of handling numerous challenging priorities.
- Experience building and leading teams.
- Ability to be proactive, follow up, and follow through on regular activities along with future projects.
- Be able to establish and maintain rapport with diverse internal and external clientele.
Salary
The estimated salary for this position is $75,000 - $90,000 per year, depending on experience.
Benefits
- Competitive salary.
- Paid vacation/holidays/sick time.
- Comprehensive benefits package including 401K, medical, dental, and vision care.
- On-the-job/cross-training opportunities.
- Encouraging and collaborative team environment.
- Dedication to safety through our Zero Harm policy.
Location
Baltimore, MD.
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