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Field Technician II

2 months ago

Riverside, California, United States Lumen Full time
About Lumen

Lumen is a leading provider of telecommunications services, connecting businesses and individuals across the globe. Our mission is to deliver high-quality, reliable, and secure connectivity solutions that drive business growth and innovation.

We are committed to building a culture of teamwork, trust, and transparency, where our employees feel valued and empowered to make a difference. Our commitment to workplace inclusion and employee support is reflected in our recognition as one of the greatest workplaces for diversity and our perfect score on the Human Rights Campaign Corporate Equality Index.

The Role

We are seeking a highly skilled Field Technician II to join our team. As a Field Technician II, you will be responsible for installing, maintaining, and troubleshooting telecommunications equipment and networks. This includes fiber optic installation, repair, and testing, as well as the installation and maintenance of network infrastructure.

Key Responsibilities
  • Installation and Maintenance: Install and maintain telecommunications equipment and networks, including fiber optic cables, routers, and switches.
  • Troubleshooting: Troubleshoot and repair telecommunications equipment and networks, identifying and resolving issues in a timely and efficient manner.
  • Network Testing: Test and verify the performance of telecommunications networks, ensuring they meet the required standards and specifications.
  • Asset Management: Manage and maintain company assets, including tools, equipment, and inventory.
  • Communication: Communicate effectively with colleagues, management, and customers, providing updates and status reports as required.
Requirements
  • Experience: 2+ years of experience in telecommunications installation, maintenance, and troubleshooting.
  • Technical Skills: Strong technical skills, including knowledge of telecommunications equipment, network protocols, and fiber optic installation and testing.
  • Problem-Solving: Strong problem-solving skills, with the ability to identify and resolve complex technical issues.
  • Communication: Excellent communication skills, with the ability to work effectively with colleagues, management, and customers.
  • Physical Demands: Ability to work in a fast-paced environment, with frequent travel to job sites and exposure to varying weather conditions.
What We Offer

We offer a competitive salary and benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off. We are an equal opportunities employer, committed to diversity and inclusion in the workplace.