Technical Consultant

1 day ago


Center Line, Michigan, United States HCL Technologies Full time
Job Description

Key Responsibilities:

  • Identify and mitigate attrition risks in assigned accounts to ensure retention and growth.
  • Develop and implement value-added initiatives to enhance productivity and efficiency.
  • Design and execute Profit Improvement Plans (PIPs) to optimize budget utilization and reduce deviations.
  • Ensure timely completion of project deliverables and responsibilities within Service Level Agreements (SLAs).
  • Drive account-level revenue growth through effective team management and regular reviews.
  • Develop and implement strategies to absorb fresh talent into the team while meeting account targets.

About the Role:

This is an exciting opportunity to join HCL Technologies as a Technical Specialist, where you will play a critical role in driving business growth, improving productivity, and ensuring customer satisfaction.

What We Offer:

A dynamic work environment, opportunities for growth and development, and a chance to make a meaningful impact on our customers' success.


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