Wine Sales Associate

4 weeks ago


Bloomington, Indiana, United States Big Red Liquors Full time
Job Summary

Big Red Liquors is seeking a highly motivated and customer-focused Wine Sales Associate to join our team. As a Wine Sales Associate, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth in the wine department.

Key Responsibilities
  • Provide outstanding customer service, answering customer inquiries and providing product recommendations.
  • Develop and maintain knowledge of all wine products, including wine styles, regions, and vintages.
  • Assist customers with their choices of wine for themselves and as gifts.
  • Utilize sales techniques to increase sales and achieve sales goals.
  • Accurately complete sales using the point-of-sale system.
  • Stock and maintain the wine department, ensuring a clean and organized store environment.
  • Develop and maintain knowledge of all merchandise in the selling area to effectively assist customers with accurate information.
  • Assist with merchandising efforts, displays, and floor moves as needed.
Requirements
  • Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
  • Commitment to excellence and high standards.
  • Ability to manage priorities and workflow.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Excellent customer service skills.
  • Creative, flexible, and innovative team player.
  • Ability to understand and follow written and verbal instructions.
  • Professional appearance and demeanor.
  • Ability to effectively communicate with people at all levels and from various backgrounds.
Physical Requirements
  • Calculate figures and amounts.
  • Coordinate multiple tasks simultaneously.
  • Stand for prolonged periods as well as walk, bend, kneel, stoop, crouch, crawl, and climb.
  • Understand and respond to a diverse population.
  • Must be able to lift, push/pull up to 50 lbs.
Work Environment
  • Noisy at times.
  • Varied temperatures. Requires the ability to maneuver in the beer cooler.


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