Service Technician Liaison

3 weeks ago


Humble, Texas, United States Midas 1960 Full time
Job OverviewAs a key member of the Midas 1960 team, the Service Writer plays a vital role in ensuring seamless communication between customers and our skilled service technicians. This position requires strong interpersonal skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities:
  • Meet with customers to discuss their repair needs and provide clear estimates for services required.
  • Create detailed work orders that outline the necessary repairs, including parts and labor costs.
  • Coordinate with the service team to ensure timely completion of repairs and effective communication with customers.
  • Process warranty claims and insurance information to facilitate prompt resolution for customers.

About Our TeamMidas 1960 is a locally owned and operated business that values its employees and provides opportunities for growth and development. As a Service Writer, you will be part of a dynamic team dedicated to delivering exceptional customer service and maintaining a positive reputation in the community. We offer competitive salaries and benefits packages to attract top talent and support our team members' career aspirations.

Estimated Salary: $55,000 - $65,000 per annum.
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