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Director of Resident Services

2 months ago

West Yarmouth, Massachusetts, United States Maplewood Mayflower Place ALF LLC Full time
Job Title: Director of Resident Services

Location: West Yarmouth, MA

Employment Type: Full Time

Department: Resident Care

About Us:

Maplewood Senior Living is a leading operator of premier senior living communities across 6 states, featuring two distinguished brands: Maplewood and Inspīr. We are known nationally for innovation in the senior living space, dedicated to excellence in care, and offering personalized and thoughtful services in independent living, assisted living, and memory care.

Our success is built on a foundation of personalized, compassionate care and communities designed to enrich the quality of life for our residents. We foster a dynamic and supportive work environment that empowers our teams to excel, inspire, and make a meaningful impact every day.

Overview:

The Director of Resident Services is responsible for the administration of nursing services, directing, planning, and coordinating services activities of professional nursing and auxiliary nursing personnel in rendering resident care. The Director interprets policy and regulations to all nursing personnel and ensures compliance, analyzes and evaluates nursing and related services rendered to ensure the quality of resident care.

Key Responsibilities:

  • Provides nursing services to residents
  • Resident Teaching
  • Wellness counseling
  • Health Promotion
  • Disease Prevention
  • Provision of care and services to residents whose conditions are chronic and stable
  • Verifying residents' medication regimen with physicians or healthcare practitioners for residents who require supervision
  • Assist residents with activities of daily living, including bathing, dressing, eating, toileting, hygiene, and mobility
  • Aware and knowledgeable of federal and state laws and regulations regarding assisted living/memory care and the regulations of the state's nursing commission; ensures and maintains regulatory compliance with all such regulations

Facilitates the overall coordination and management of care and services for residents and provides supervision of the Resident Services Department through the following:

  • Move-In Process
  • Pre-move-in assessments, review of paperwork, and initial Service Plan Development
  • Assessment and Service Plan
  • Identify needs for additional assessment, health monitoring, or other coordination of care needs
  • Service Plan review Process
  • Coordinate residents' healthcare in collaboration with residents, families, and outside healthcare agencies, including referral when indicated

Staff Training, Education, and Supervision:

  • Coordinates and participates in initial job-specific orientation and training through routine review of training documents, in accordance with policies and procedures
  • Coordinates and conducts continuing training and education on a regular basis, as identified through routine auditing
  • Reviews documentation and communication of Resident Care Services associates
  • Supervises assigned personnel in the delivery of nursing services and assistance with activities

Education/Experience/Licensure/Certification:

  • Must be a Registered Nurse or Licensed Practical Nurse with a valid Ohio license
  • Must have an Ohio license in good standing
  • Experience and passion in working with seniors
  • Able to perform tasks which may be physically demanding such as pushing, bending, and lifting up to 60lbs
  • Ability to maintain positive working relationships with residents, their families, peers, and other staff members
  • In good physical and emotional health and free of communicable diseases

Why You'll Love Working with Us:

  • Innovative Culture: We are a group of smart, forward-thinking, and compassionate pros dedicated to enhancing the lives of our residents through service excellence, creative and meaningful programs, and continuous innovation.
  • HEART: We recognize Humor, Empathy, Autonomy, Respect, and Trust as core values that guide our work.
  • Growth Opportunities: We promote and foster career development and continuous learning.
  • Work-Life Balance: We value autonomy, flexibility, and a family-friendly supportive workplace.
  • Competitive Compensation and Benefits: We offer a competitive compensation package, bonus, health insurance, 401K with match, paid time off, and more.