Senior Sales and Service Representative

1 week ago


North Myrtle Beach, South Carolina, United States First Citizens Bank Full time
{"Job Title": "Senior Sales and Service Representative", "Job Summary": "We are seeking a highly motivated and customer-focused individual to join our branch team as a Senior Sales and Service Representative. In this role, you will be responsible for building and expanding banking relationships through proactive customer outreach and customer service requests. You will also be responsible for the fulfillment of deposit accounts, payment solutions, and digital access products, as well as identifying and referring sales opportunities to the appropriate bank partner.", "Key Responsibilities": "

\t* Proactively engage customers in conversation about their financial needs
\t* Open deposit accounts and ancillary banking products
\t* Facilitate customer awareness and education of bank services, including digital banking capabilities
\t* Introduce customers to other branch team members or bank partners who are able to provide solutions for their financial needs
\t* Process transactions and other account servicing requests

", "Requirements": "

\t* High School Diploma or GED
\t* 1 year of experience in sales or customer service
\t* 6 months of experience in a customer support role at First Citizens Bank
\t* Participation in a First Citizens career development program

", "Company Overview": "First Citizens Bank is a leading financial institution with a rich history and a commitment to excellence. We are dedicated to helping our customers achieve a lifetime of success and are seeking talented individuals to join our team.", "Equal Opportunity Employer": "First Citizens Bank is an equal opportunity employer and welcomes applications from diverse candidates.", "Contact Information": "If you need special assistance or an accommodation in applying for employment at First Citizens Bank, please contact our Human Resources department.", "Language": "en-US"}

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