Residential Community Manager

1 week ago

North Dartmouth, United States University of Massachusetts Full time
Job Summary

We are seeking a highly motivated and experienced Residential Community Manager to join our team at the University of Massachusetts. This is a live-in, 46-week professional position with primary responsibility for the overall management and supervision of a residential community.

About the Role
  • This is a challenging and rewarding role that requires a high level of emotional stability, organizational ability, reliability, and inclusive human relationship skills.
  • The successful candidate will be responsible for supervising Resident Assistant (RA) staff and Desk Attendant (DA) staff assigned to area of responsibility, including time reporting and personnel record keeping.
  • They will also be responsible for building community by providing and implementing programs based on student needs, through supervision of RA related programming efforts, regular one-on-one meetings with RAs to discuss specific status of assigned residents, conducting student conduct meetings, and supervising a Senior Resident Assistant (SRA) who is primarily responsible for monthly newsletter and advisement of Hall Council.
Responsibilities
  • Supervise and manage the daily operations of a residential community, ensuring a positive and engaging environment for residential students.
  • Develop and implement programs based on student needs, promoting student development and engagement.
  • Provide direct customer service and responsive communication with students, parents, and families.
  • Work collaboratively with University academic partners and staff to develop both general and specialized thematic Residential Living-Learning Communities.
  • Act as a general resource person, providing and referring students for additional services with specialized personnel within University departments, and others as needed.
  • Administer conduct violation documentation process and enforcement of the Student Code of Conduct.
  • Advises residence hall staff in conduct-related matters; serves as a Conduct Conference Facilitator in original jurisdiction disciplinary cases.
  • Assumes central office administrative functions which may include serving on or taking a leadership role one or more of the following committees: RA Training (onsite and online), RA Selection, Orientation, Summer Student & Conference Housing, RSA Advisor, Publications, Semester Opening, Programming, In-Service & Staff Development, Publications, CARE Team, Quad Fest, Corsair Olympics, Desk Coverage, search and screen tasks, and other activities related to organizational development and assessment.
Requirements
  • Bachelor's Degree required.
  • Previous experience in Residence Life or comparable responsibility in an educational group living environment.
  • Ability to work flexible schedule including some evening and weekend work.
What We Offer
  • A competitive salary range of $46,669 - $60,000.
  • A comprehensive benefits package, including 75% Employer-Paid Health Insurance, Flexible Spending Accounts, Life Insurance, Long Term Disability, State Pension Retirement Plan, Optional Retirement Savings Plans, Tuition Credit, Twelve (12) paid holidays, Paid personal, vacation, and sick time, And More.

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