Dealer Service Representative

1 week ago


Patchogue, New York, United States Browns Jeep Chrysler Dodge Ram Fiat Alfa Romeo Full time

About Us

Browns Jeep Chrysler Dodge Ram Fiat Alfa Romeo is committed to providing exceptional customer service and maintaining positive relationships with clients. We are seeking a skilled Service Advisor to join our team and contribute to our success.

About the Role

The successful candidate will be responsible for scheduling service appointments, providing accurate estimates for service repairs, and communicating with technicians to prioritize work based on customer needs. A competitive salary of $95,000 to $140,000 per year, paid weekly, is offered, along with comprehensive benefits including health insurance, retirement plans, paid time off, and employee discounts.

Key Responsibilities

  • Greet customers promptly and courteously, while maintaining a professional demeanor at all times.
  • Assist customers in scheduling service appointments and provide accurate estimates for service repairs.
  • Keep clients informed about the status of their vehicle and follow up with any additional service recommendations.
  • Collect payment from customers and maintain accurate records of transactions.
  • Stay up-to-date on industry trends and new vehicle technology through regular training sessions.

Requirements

  • High School diploma or equivalent, Bachelor's degree preferred.
  • 2+ years of experience as a Service Advisor in the automotive industry.
  • Excellent communication and customer service skills.
  • Strong organizational and time-management abilities.
  • Proficient in using computer systems and software, such as Microsoft Office and Dealer Management Systems.


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