Warehouse Operations Manager
4 weeks ago
The Warehouse Operations Manager is responsible for directing one or more production teams within a warehouse facility, focusing on improving workflow processes, production efficiency, and service quality. This role is accountable to the manager of the warehouse facility and requires strong leadership and communication skills.
Key Responsibilities:- Monitor performance measures and verify safety objectives are achieved.
- Administer the use of processing equipment, packaging supplies, warehouse materials, and equipment.
- Perform supply chain and logistics functions, including production planning, inventory control, and distribution.
- Improve and enhance workflow processes, production, and quality, focusing on continuous improvement.
- Forecast daily, weekly, and monthly productivity as it relates to the center's UPLH.
- Monitor, report, and work to prevent workplace losses and verify safety objectives are achieved.
- Ensure financial performance is maximized and compliance with contractual requirements is achieved.
- Establish KPIs and key performance metrics and benchmarks relating to supply chain planning/forecasting to measure actual performance against goals.
- Oversee receipt, storage, and shipment of materials/products and related reporting in accordance with established procedures.
- Ensure the effectiveness of operating procedures, space utilization, and maintenance and protection of facilities and equipment.
- Maintain shipping and receiving records and documentation.
- Enforce compliance with Company procedures regarding safety, security, housekeeping, process documentation, standard operating procedures, and waste management.
- Bachelor's Degree in Business Administration, Management, Accounting, Finance, or related field.
- 2-4 years of experience in a lead or supervisor role, preferably in a fulfillment, distribution, or manufacturing environment.
- Bilingual English/Spanish communication skills are advantageous in the role.
- Advanced knowledge of computer software programs, such as Excel and Word in a Windows environment, as well as prior experience with some form of warehouse automation or management software.
- Demonstrated ability in leading, training, mentoring, and motivating a team of associates.
- Ability to meet set production and quality goals and follow standard operating and safety procedures.
- Ability to work under time pressure and meet production goals.
- Work in a cost control environment while promoting excellence within the team.
- Strong analytical skills.
- Proven success in managing a budget.
- Integrity: Gains the trust of others by taking responsibility for own actions and telling the truth.
- Personal Credibility: Demonstrates concern that one be perceived as responsible, reliable, and trustworthy.
- Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives.
- Coaching: Guides, develops, empowers, and motivates associates to meet the organization's goals.
- Conflict Management: Encourages healthy and productive conflict to produce the best possible solution.
- Inclusivity: Actively seeks to include and engage everyone regardless of backgrounds, cultures, or demographics.
- Business Acumen: Understands and is aware of how to think about and successfully make the right business decisions.
- Influential Communication: Fosters open communication and speaks truthfully and with one voice.
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