Vacation Experience Specialist

6 days ago


Big Bear Lake, California, United States Bluegreen Vacations Corporation Full time
Job Overview: We are seeking a highly skilled and motivated Vacation Experience Specialist to join our team at The Club at Big Bear Village Resort in Big Bear Lake, CA. As a key member of our front desk team, you will be responsible for providing exceptional customer service, ensuring seamless check-in and check-out experiences, and delivering unforgettable memories for our guests.

Estimated Salary Range: $17.00-$18.30 per hour

About the Job: In this exciting role, you will have the opportunity to work in a dynamic and fast-paced environment, interacting with guests from diverse backgrounds and cultures. You will be responsible for greeting and welcoming guests, responding to their inquiries, and resolving any issues that may arise during their stay. Your excellent communication and interpersonal skills will enable you to build strong relationships with guests, colleagues, and other stakeholders.

Required Skills and Qualifications: To succeed in this role, you will need to possess a combination of technical and soft skills, including prior guest service or front desk experience, an outgoing personality, excellent service orientation, and basic computer skills. You will also need to be able to prioritize your work, manage your time effectively, and work quickly without compromising quality.

Benefits: As a valued member of our team, you will enjoy a range of benefits, including up to 21 paid days off per year, 401K matching up to 5%, 9 paid holidays, 2 paid days to volunteer, medical, dental, vision insurance, 6 weeks of paid parental leave, internal growth and career pathing, tuition reimbursement, and a safe and fun work environment. You will also receive employee discounts on childcare, hotels, and other services.

Why Work with Us: At Bluegreen Vacations Corporation, we pride ourselves on being a company that values diversity, inclusion, and equal employment opportunities. We believe that our success depends on attracting and retaining talented individuals from diverse backgrounds, and we strive to create a workplace culture that is inclusive, supportive, and empowering. If you are passionate about delivering exceptional customer experiences and building lasting relationships, we encourage you to apply for this exciting opportunity.

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