Treasury Supervisor

2 days ago


Oakland, California, United States AppleOne Full time
Job Overview

We are seeking a highly skilled and detail-oriented professional to join our team as an Electronic Banking Support Specialist. In this role, you will play a critical part in ensuring seamless online banking services and providing exceptional support to our clients.

Key Responsibilities
  • Build strong relationships through effective communication with clients and team members.
  • Maintain and organize authorization forms for online access, ensuring accuracy and compliance.
  • Conduct periodic reviews of system profiles to uphold regulatory and internal standards.
  • Manage and update access for Online Banking and Treasury Services for corporate, personal, and client users.
  • Provide top-notch technical support for Online Banking features such as Wires, ACH, Positive Pay, Remote Deposit Capture, and other electronic services.
  • Offer technical assistance for integrating software and hardware like RDC scanners, QuickBooks, and mobile deposit applications.
  • Assess risk and establish safe transactional limits for online transactions, maintaining a secure environment for our clients.
  • Keep accurate records and update tracking forms regularly to ensure smooth operations.
  • Utilize your clerical skills to manage document retrieval, routine correspondence, and report building using Microsoft Office tools.
  • Ensure compliance with all relevant state and federal regulations, including BSA/AML, Fair Lending, and Privacy standards.
Requirements
  • A customer-focused mindset and the ability to troubleshoot and solve problems quickly.
  • Familiarity with risk ratings and transactional limits for online services.
  • A proactive approach to managing regulatory compliance and internal controls.
  • Strong organizational skills with the ability to maintain detailed records.
  • Basic clerical and technical abilities, with proficiency in Microsoft Office.
  • A team player who can also work independently to meet deadlines and project goals.
What We Offer

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and federal laws, we will consider for employment-qualified applicants with arrest and conviction records.



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