Medical Case Manager Team Lead Professional

1 day ago


Orlando, Florida, United States Managed Care Advisors Full time

About Us:

At Managed Care Advisors, we're dedicated to making a difference in the lives of injured workers. As a leading provider of managed care solutions, we're seeking an experienced Medical Case Manager Team Lead to join our team.

Salary Range:

$81,000 - $89,000 per year

Job Description:

We're looking for a highly skilled and motivated individual to lead our medical case management team. As a Medical Case Manager Team Lead, you'll be responsible for supervising a team of case managers, providing guidance and support to ensure exceptional service delivery.

Key Responsibilities:

  • Team Leadership: Supervise a team of case managers, provide coaching and mentoring to ensure they have the skills and knowledge needed to excel in their roles.
  • Caseload Management: Manage your own caseload, ensuring that all cases are processed efficiently and effectively.
  • Customer Service: Provide exceptional customer service to clients, responding to inquiries and resolving issues in a timely manner.
  • Quality Assurance: Monitor and improve processes to ensure high-quality service delivery.
  • Training and Development: Develop and deliver training programs to enhance the skills and knowledge of case managers.

Requirements:

  • Education: Bachelor's degree in Nursing or related field.
  • Experience: Minimum 5 years of experience in case management, with at least 2 years in a leadership role.
  • Skills: Strong leadership and communication skills, with the ability to motivate and coach a team of case managers.
  • Certifications: National certification in case management (e.g., CCM, CMAC).

Benefits:

We offer a comprehensive benefits package, including medical, dental, vision, and 401(k) plan, as well as opportunities for professional growth and development.

About Us:

Managed Care Advisors is a leading provider of managed care solutions, dedicated to making a difference in the lives of injured workers. We're committed to delivering exceptional service and improving outcomes for our clients.



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