Retail Sales Specialist, Customer Experience
3 weeks ago
We're seeking a highly skilled Sales Specialist to join our team in Seattle. As a member of our sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining a visually appealing store environment.
Responsibilities:- Sales Objectives:
- Meet monthly and annual individual sales goals while working collaboratively with the team to achieve collective targets.
- Organize and prioritize the selling floor to support sales efforts and maintain a customer-centric experience.
- Provide assistance with inventory preparation as needed.
- Process transactions accurately and ensure receipts, CRM files, and after-sales service administration are handled correctly.
- Partner with management on POS decisions and report discrepancies during opening, closing, and end-of-day procedures.
- Maintain a clean and organized workspace at all times.
- Medical, dental, vision insurance
- Life insurance and disability coverage
- Paid time off (15 days, 11 company holidays, 3 floating holidays, 52 hours of sick & safe time)
- 401(k) and Roth Retirement plan with company matching and profit sharing
- Flexible spending accounts, fitness reimbursement, voluntary life insurance
- Product discount and EAP resources
To succeed in this role, you'll need:
- 2+ years of experience in sales, preferably in a luxury environment
- Strong relationship development and communication skills
- Even-tempered with ability to continuously multi-task
- Self-starter and able to work independently while balancing collaboration with a team
- Strong organizational skills
- Open availability to accommodate needs of the business
- Ability to lift between 0-25 lbs without assistance
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