Warehouse Operations Assistant

20 hours ago


Auburn, Alabama, United States Follett Full time
Warehouse Operations Assistant

Follett is a leading provider of education technology, services, and print and digital content, serving over half of the students in the United States and working with 80,000 schools. We're seeking a skilled Warehouse Operations Assistant to join our team.

Key Responsibilities
  • Assist the operations of the Virtual Fulfillment Center, partnering with the Fulfillment Center Manager to manage complex virtual accounts.
  • Support Client Service Manager in managing account receivable, account setup, account maintenance, billing, and reporting.
  • Manage customer service, including a partnership with eFollett customer service, and manage customer returns, including email and phone communications.
  • Manage rental returns, including patron ID maintenance and collections, and coordinate store IST requests with the CM Operations team.
  • Liaise with physical and Hybrid Store Manager/Course Material Managers on stock status and logistics, and work with Fulfillment Center Manager to coordinate support of the physical plant.
Requirements
  • Associate's Degree or equivalent.
  • 1-3 years of bookstore experience preferred.
  • Supervisory experience preferred.
  • Computer literacy required.
  • Must be able to manage workload.
  • Effective verbal and written communication skills.
Benefits
  • Medical, Dental, & Vision.
  • Voluntary Insurance plans.
  • 401k + 100% company match (up to 4%).
  • 80 hours vacation + sick days.
  • 10 paid company holidays.
  • Quarterly Bonus Plan.

Follett is an Equal Opportunity Employer, considering candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.



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