Bluewater Casino

5 days ago

Parker, Arizona, United States BLUEWATER CASINO & RESORT Full time

Job Overview

We are seeking a highly skilled and customer-focused Players Club Attendant to join our team at Bluewater Casino & Resort. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests, providing personalized support, and ensuring their overall experience is nothing short of spectacular.

About the Role

  • Assist in the day-to-day operations of the Players Club, providing expert guidance and support to patrons.
  • Greet guests by name, if possible, and offer a warm welcome to our resort.
  • Help enroll new members into the Players Club, educating them on the benefits and features of our loyalty program.
  • Maintain a deep understanding of all promotions, events, and activities taking place within the resort, enabling you to provide tailored recommendations to our guests.
  • Issue and replace THEclub cards as needed, ensuring seamless access to exclusive offers and rewards.
  • Work closely with the Marketing team to promote special events, sponsorships, and off-site activities, fostering strong relationships with external agencies and the local community.
  • Reconcile and justify adjustments made to Free Slot Play, maintaining accurate records and ensuring transparency throughout the process.

What We're Looking For

To succeed in this role, you'll need:

  • A high school diploma or equivalent.
  • Basic computer knowledge, preferably with experience in office software and equipment.
  • A great smile, positive attitude, and professional demeanor.
  • The ability to communicate clearly, read, and write in basic English.
  • Mathematical skills, including basic arithmetic.
  • Flexibility to work various shifts, weekends, and holidays as required.
  • A valid driver's license.
  • The ability to maintain a clean, professional appearance.
  • SUCCESSFUL PASS OF A PRE-EMPLOYMENT DRUG SCREEN AND BACKGROUND INVESTIGATION.

Working Conditions

This role requires frequent standing, walking, reaching, and lifting up to 10 pounds, with occasional lifting up to 25 pounds. You'll also have regular exposure to second-hand smoke and high noise levels, so it's essential to be comfortable working in a fast-paced environment.

Salary and Benefits

As a valued member of our team, you can expect a competitive salary of approximately $30,000 per year, based on your experience and qualifications. In addition to a comprehensive benefits package, including health insurance, paid time off, and retirement savings, you'll enjoy a range of perks, such as meal discounts, free parking, and exclusive access to our resort's amenities.

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