HR Service Delivery Solutions Designer

3 weeks ago


Malvern, Pennsylvania, United States Vanguard Full time
About Us
Vanguard is a global leader in investment management and wealth management, dedicated to delivering long-term financial wellbeing to our clients. Our commitment to diversity, equity, and inclusion drives us forward, enabling us to create a workplace where every individual can thrive.

This role presents an exciting opportunity to join our team as a ServiceNow HRSD Strategist. As a key member of our IT department, you will play a critical role in shaping our ServiceNow strategy and ensuring its alignment with our overall business objectives.

Key Responsibilities:
  1. Lead ServiceNow Strategy: Develop and implement a comprehensive ServiceNow strategy that aligns with Vanguard's business goals.
  2. Collaborate with Cross-Functional Teams: Work closely with cross-functional teams to ensure seamless integration of ServiceNow with other systems.
  3. Provide Technical Guidance: Offer technical expertise to IT teams and business stakeholders to ensure successful implementation and adoption of ServiceNow.
  4. Monitor Performance Metrics: Track and analyze performance metrics to optimize ServiceNow usage and drive business value.

Requirements:
  • ServiceNow Expertise: Possess in-depth knowledge of ServiceNow platform and its applications.
  • 10+ Years of Experience: Have at least 10 years of experience in IT, with a focus on ServiceNow implementation and strategy.
  • Master's Degree or Equivalent: Hold a master's degree or equivalent combination of training and experience.

Estimated Salary: $145,000 - $190,000 per year

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