Director of Strategic Technology Solutions

1 week ago

Malvern, Pennsylvania, United States Vanguard Full time
About the Role

Vanguard is seeking an experienced Director of Strategic Technology Solutions to join our team. This role offers a unique opportunity to drive innovation and excellence in risk management solutions.

Job Description

This position will lead the delivery of cutting-edge technical solutions, focusing on strategic enhancement and build of vendor platforms like Archer and ServiceNow. The successful candidate will also be responsible for incorporating AI/ML capabilities and products, developing and maintaining custom cloud solutions.

The ideal candidate will have a proven track record of managing diverse and engaged teams, with excellent communication and interpersonal skills. They will also possess strong project management and organizational skills, including expertise with Agile methodologies such as Scrum/Kanban.

Responsibilities
  • Leadership and Talent Management
    • Provide leadership, coaching, and mentorship to team members, fostering a collaborative and high-performing environment.
    • Recruit, develop, and retain top talent to maintain an established, skilled, and motivated team.
    • Drive employee engagement and growth through regular feedback, training, and development opportunities.
  • Enable Business Value through Software Delivery
    • Partner with business leaders and stakeholders to understand their strategic priorities and translate them into actionable delivery plans.
    • Act as a trusted advisor to senior leadership, providing updates on progress towards team, departmental, and business goals.
    • Lead the delivery of risk-related IT solutions, ensuring alignment with business objectives and maximizing ROI.
    • Oversee the deployment and ongoing enhancement of Archer, ServiceNow, and other risk-related cloud technology platforms.
    • Align technology delivery with operational risk management, business resilience, third-party risk management, controls assurance, and compliance goals.
    • Ensure solutions meet regulatory requirements and industry standards.
  • Strategic Planning
    • Develop and manage short-term and long-term technology roadmaps that support GR&S strategic initiatives.
    • Prioritize and allocate resources effectively to ensure the successful delivery of projects and programs.
  • Operational Excellence and Innovation
    • Establish and maintain best practices for software delivery, project management (Agile), and operational processes.
    • Monitor and manage key performance indicators (KPIs) to track and improve team performance.
    • Drive innovation by identifying opportunities to enhance existing solutions and introduce new technologies.
    • Foster a culture of continuous improvement, encouraging experimentation and learning.
Ideal Skills and Qualifications

The ideal candidate will have:

  • A minimum of eight years related work experience, with at least five years of project management experience.
  • An undergraduate degree or equivalent combination of training and experience.
  • Strong problem-solving skills and a focus on delivering measurable business outcomes.
  • Experience with risk frameworks, specifically Operational Risk Management, Business Resilience, Third-Party Risk Management, Controls Assurance, and/or Compliance Management.
  • Understanding of risk-related regulatory requirements and industry standards.
  • Demonstrated experience with Archer GRC and/or ServiceNow GRC delivery.
About Vanguard

Vanguard has implemented a hybrid working model for its crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. Our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Estimated Salary Range: $150,000 - $200,000 per year

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